Frequently Asked Questions

  • How much will it be to purchase the Alpine fleet maintenance software for my organization?

    The cost of our Alpine fleet maintenance software varies mainly by the size of your fleet.  The smaller the fleet, the less you pay monthly; the larger your fleet, the more you pay monthly. Please reach out and contact us to receive an actual quote.

  • How long does it take to implement and train on the software before Go Live?

    Alpine will work with your organization to help you with the setup, configuration, data import, integrations, and training. Depending on your time and resources, our average customer takes about 6 weeks to Go Live.

  • Can I ask Alpine to add some additional functionality to the software or is the software simply off-the-shelf and you “get what you get”?

    In our infancy of our organization, we are asking our new customers to “partner” with us and ask us to build more functional at no additional cost today.  Our customers are not only being heard about their development needs, but those requests are actually being acted upon in a short amount of time. The customer gets to help author what new features and where they should be located in the solution.

  • Can I view a demo of the Alpine vehicle maintenance software?

    Yes. Please reach fill out your information on our contact us page, and we will reach out to you to schedule a demonstration.

  • Is Alpine a fully functional web-based solution or can I purchase the software and house it on my own servers?

    Yes, Alpine fleet maintenance software is a web-based solution that each customers runs over the internet by simply paying a monthly fee. Alpine does not offer a one-time purchase where the customer houses the software on their own premises.

  • Once I become a customer who is Live on the software, what additional services does Alpine offer?

    Alpine needs for each of customers to get as much Return On Investment (ROI) when you implement our software. After Go Live, Alpine will proactively reach out to each customer at least once per year to assess your progress and help in any way possible.  Also after Go Live, Alpine also offers additional professional services including:  additional training, integrations, and consulting services.

  • How often does Alpine come out with a new release of the software? And is there additional cost for the updates?List Item

    Alpine is quickly adding significant features/functions to our software solution. In fact, we unveil a new release every other week to our customers. These new releases are included in their monthly software fees.

  • What percentage of the Alpine team works in the Development department?

    DescriToday, we have 82% of our Alpine team working in the development department. In 2025, we intend to grow the staff by 7-10 more individuals. 

  • In what areas will I potentially see a Return On Investment (ROI)?

    Customers are already seeing ROI in a multitude of areas.  Here are some examples that our customers have expressed: increased labor productivity, reduced parts inventory spend, increased warranty dollars recaptured, reduced asset downtime, and better, more proactive decisions based on the analysis of data.